GRI-G4  18, 19, 20, 21, 34, 35, 36, 37, 42, 48, 49
This content was subject to assurance by SGS Italia S.p.A. (14 March 2014).

Stakeholders engagement

Dialogue with internal and external stakeholders is essential for Fiat Group to continue making progress in its quest for sustainability.

In a dynamic, competitive environment, engagement and dialogue are important to understanding stakeholder expectations, needs and concerns. As a corporate citizen, it is our responsibility to be aware of paradigm shifts, anticipate change and pick up on emerging trends. This is all possible because we listen to and learn from our many stakeholders, inside and outside the Group.

One of the objectives of the dialogue with all Group stakeholders is to determine which commitments and topics are considered most important and crucial. These topics are those that allow the Group to continue creating value in the short-, medium- and long-term for all its stakeholders.

We conducted an analysis to update the Group materiality diagram, the first edition of which was published in the 2012 Sustainability Report. This analysis has allowed us to identify the most relevant aspects that reflect significant Group economic, environmental and social impacts and that greatly influence the assessments and decisions of stakeholders, both within the world automotive industry and taking into account the unique characteristics of each geographic area where the Group is present.

This year we updated the materiality diagram with the results of the sustainability-focused Stakeholder Engagement Events held in Italy, Brazil and United States, allowing us to draw conclusions for the Group level, as well as single out issues perceived to be important in specific locations.

The materiality analysis was carried out in accordance with the AA1000 Stakeholder Engagement Standard guidelines for the steps relating to the identification, mapping and prioritization of stakeholders, and to the analysis of the results of their involvement. The guidance notes on Accountability and the criteria defined by the Global Reporting Initiative (GRI-G4) were also followed with regard to outlining an approach to the materiality principle and the identification of material issues.

In this Report material topics identified by internal and external stakeholders as significantly important will be reported. The following topics that are not considered highly material:

  • energy from renewable sources in operations
  • other emissions from operations
  • protecting biodiversity
  • employees well-being and work-life balance
  • recovery from external event
  • public policy engagement.

An analysis defining the scope of each of the issues reported was carried out as well. In the context of the value chain, “scope” means the extent of the impact (of each of the material aspects identified) of Group activities, products, services and relations.

All aspects that the analysis showed to be material have impacts within the organization as a whole (Mass-Market and Premium Brands, Luxury and Performance Brands, Components and Production Systems, companies operating in advertising, communication and services). More specifically, the boundary of this Sustainability Report refers to all companies  falling within the scope of consolidation of Fiat S.p.A. at 31 December 2013. Furthermore the aspects analyzed  have impacts outside the organization in geographical areas where the Group conducts its operations and for all the stakeholders categories identified.

The result of the materiality analysis also led to a change in the structure of the sustainability section included in the 2013 Annual Report, concentrating more on the material topics, discussed in detail in specific chapters.