This content was subject to assurance by SGS Italia S.p.A. (14 March 2014).

Tertiary safety

The Group is also working on tertiary safety through systems which alert emergency rescue services when there is an accident. In 2013, several initiatives have been launched.

In the NAFTA region, the new 2014 Jeep Cherokee provides vehicle occupants with the ability to connect directly with local emergency-service dispatchers or with Chrysler Group Uconnect Customer Care by accessing buttons located on the vehicle's rearview mirror. The service, available through the Uconnect system, can also be used for theft alarm notification, by alerting owners via SMS or e-mail whenever their vehicles’ security alarms are activated.

In the EMEA region, the Group, through Centro Ricerche Fiat (CRF) and Magneti Marelli, continued to be actively involved in the HeERO project, aimed at launching an interoperable and harmonized eCall system. Co-funded by the European Commission, the goal of the eCall system, which will be mandatory on all new vehicles in Europe by the end of 2015, is to save up to 2,500 lives each year and reduce the response times of emergency services following an accident by up to 50%.

In addition to Magneti Marelli and CRF, Italy is represented in the HeERO project by the Office of the President of the Council of Ministers, Telecom Italia, AREU (the emergency and rescue service of the Lombardy Region) and the Automobile Club of Italy (ACI).

The Italian pilot project is unique because it implemented and tested the eCall system on an end-to-end real chain and not in a simulated one. For example, the eCall emergency control center is supported and managed by the Italian emergency call center in Varese. This is Italy’s first example of a level-1 PSAP (Public Safety Access Point) that fully meets the standards of the single European emergency call number 112.

In 2013 the on-board devices developed by Magneti Marelli were installed in vehicles of ACI members who participated in the operational tests. In addition, CRF helped develop a prototype vehicle to test the emergency call service.

The results of the HeERO project were officially presented in Bucharest in November 2013. The event was held under the sponsorship of the European Commission in cooperation with ERTICO (the network of Intelligent Transport Systems and Services stakeholders in Europe - project coordinator), and the European Emergency Number Association (EENA). Moreover, the results from the Italian test site were presented in Turin in September 2013 at the first conference of Smart Mobility World, dedicated to Smart City and Green Mobility issues.

Centro Ricerche Fiat is also designing and developing new services based on the eCall system to fully exploit its telematics potential. In association with Telecom Italia, CRF is creating technological solutions for advanced driver assistance systems aimed at enhancing  the standard eCall  (e2Call), and  providing information on road and traffic hazards by using Road Safety Information Services (RSIS) for more efficient driving.

Also in the field of tertiary safety, in the EMEA region the Group is working on the draft of the new ISO standard for emergency rescue sheets.(1) These sheets provide information to rescue teams or first responders of special design elements and the position of components to be considered when extricating the occupants of vehicles involved in an accident. Currently, the standard is being voted on, and the Italian version is being drafted in collaboration with the Italian National Firefighters Department.

Finally, the Group also offers safety systems, such as the Event Data Recorder (EDR) and the Enhanced Accident Response System. The main purpose of the EDR is to record data that helps to understand how a vehicle’s systems performed in actual crashes or close calls. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time. This type of data can help provide a better understanding of the circumstances in which crashes and injuries occur. Additionally, the Enhanced Accident Response System (EARS), makes it easier for emergency rescue personnel to see and reach vehicle occupants in the event of an accident by automatically turning on the interior lighting and unlocking doors when the airbags deploy. It even shuts off the flow of fuel to the engine.


(1) Rescue sheets are available for all models in the customer service area of the brand websites in the EMEA region.